Chatstat web analytics adds a new edge to web analytics. |
Chatstat is a really cool out of the box web analytics solution, that includes a few features and technology, that I haven’t seen before with any other web analytics solution.
-Moving Graph Technology:
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- Statistics on Chat:
- Favorite End User Operator - As ranked by end users using a premade exit poll.
- Operator Productivity - Number of chats per day.
- Operator Chat Duration - Displays operators by average conversation length.
- Most Active Operators - Displays operators by number of chat sessions.
- Most Active Departments - Displays activity by chat count by department.
- Most Active Site Visitors - Displays users by the number of times they have request live cha
- Exit Polls
The Exit Poll feature allows you to create custom exit polls, and then track their results using the MovingGraph™ display system. Using the Poll Generator Wizard you can create complex and polished polls as you wish, with as many questions as you want. They can even be randomly alternated so that you can run multiple polls at one time.