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The Perfect Thank Your For Shopping Page

Posted by admin on November 17th, 2008 filed in Usability
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Besides having a BBB certificate, free both way shipping, customer testimonials, live help/chat, phone number with 24hrs support, free returns…..Zappos.com really understood what makes the difference and how to build trust:

CEO on Twitter
A company blog
Facebook group
Furry clients

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This entry was posted on Monday, November 17th, 2008 at 7:32 pm and is filed under Usability. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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